
50% Reduction in Inventory Errors: How TechHub’s IMS Software Transformed Retail Operations
A fast-growing enterprise in the retail sector sought a powerful solution to manage inventory more effectively. With an expanding product range and increasing operational complexity, they needed an all-in-one IMS platform to streamline their inventory, supplier relationships, customer management, invoicing, and financial tracking. Their goal was to develop a seamless IMS website that could integrate all these functions into a single, scalable system.
Challenges
During the development of the IMS software, TechHub encountered several critical challenges:
- Complex Staff Role Management: The client required a structured system to assign specific roles (admin, sales representatives, and accountants) with designated permissions to improve workflow efficiency.
- Managing Large-Scale Inventory Data: Tracking products, suppliers, categories, and stock levels was becoming increasingly complex. The client wanted an automated solution to monitor inventory status, set expiration alerts, and prevent stock shortages.
- Comprehensive Financial Oversight: The system needed to handle sales, expenses, invoices, taxation, discounts, and loan management efficiently.
- Frequent Feature Adjustments: Throughout development, the client frequently modified feature requirements, necessitating a flexible development approach to meet deadlines.
TechHub’s Solutions
To address these challenges, TechHub built a robust IMS platform using cutting-edge technologies, ensuring high performance, scalability, and real-time data processing. Our approach included rapid prototyping and iterative testing to refine functionalities based on client feedback.
Optimized Staff Management
We developed a role-based access control system that assigned specific permissions to different user roles (admin, sales representatives, and accountants). This ensured that each staff member had access only to relevant features, streamlining operations and reducing errors. The frontend, built with ReactJS and NextJS, provided an intuitive interface for role-based management, while the backend, powered by NestJS, ensured secure and efficient processing.
Advanced Inventory and Product Management
To help the client efficiently manage stock across multiple warehouses, we implemented a dynamic inventory tracking system. The IMS platform allowed users to organize product categories, update stock levels, and track expiration dates. The backend, built on PostgreSQL, ensured secure and efficient data management, while Redis was used for caching, optimizing system performance and reducing load times.

Real-Time Reporting Dashboard
Understanding business performance at a glance was a priority for the client. We implemented an interactive dashboard using Antd and Tailwind CSS, providing real-time insights into sales performance, expenses, and profit and loss ledgers. This enabled the management team to make data-driven decisions quickly and efficiently.
Invoice and Loan Processing Automation
The IMS website was equipped with comprehensive invoicing and loan management features, enabling the client to process payments seamlessly. It supported tax calculations, discount applications, and payment tracking. Loan management functionalities allowed users to monitor unpaid loans and adjust financial records accordingly, enhancing the company’s financial oversight.

Customer and Supplier Relationship Management
The IMS software facilitated seamless tracking of customers and suppliers. The platform allowed the client to add, modify, and remove customer and supplier information effortlessly. This streamlined transactions, improved customer relations, and ensured accurate record-keeping for both paid and credit-based customers.
Expense Tracking and Financial Reports
To provide full control over finances, the platform included detailed expense management and financial reporting tools. It supported tax calculations, discount applications, and expense tracking. With built-in sales and profit analysis reports, the client gained better insights into financial performance, improving strategic planning and cost efficiency.

Project Outcome
The new LMS integration brings some significant achievements:
- Smoothening the operation process, easing the administration workload
- Upgrading the online learning experience, improving course quality, then increasing instructors’ and students’ satisfaction.
- Platform scalability enables it for future upgradation, course addition, more user participation without constraints.
The Impact
The IMS software successfully met the client’s core requirements and provided a scalable foundation for future growth. Key results included:
- Improved Efficiency: Centralizing inventory, warehouse, and financial data reduced manual data entry and streamlined operations.
- Data-Driven Decisions: The interactive dashboard provided managers with real-time business insights, enhancing decision-making.
- User Role Optimization: Role-based permissions helped organize workflows, improving productivity and minimizing errors.
50%
Reduction in Inventory Errors
30%
Increase in Operational Efficiency
75%
Faster Decision-Making
Technologies Used
To develop the LMS software, our team employed a modern tech stack:
- Frontend: ReactJS, NextJS, Vite, Antd, Tailwind CSS
- Backend: NestJS, PostgreSQL, Redis (for caching)
Post-launch Support
To ensure long-term success, TechHub provided continuous post-launch support for the IMS software. This included:
- Feature Expansion: Ongoing development of additional functionalities to accommodate the client’s growth strategy.
- Regular Updates: Enhancements to support evolving business needs and new features.
- Bug Fixes: Prompt issue resolution to maintain system stability and reliability.
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