70% Boost in Engagement with On-Demand Healthcare Solutions
Our client is a local medical clinic aiming to revolutionize patient care through on-demand healthcare solutions. They envisioned a transformative marketplace platform that streamlines interactions between patients and medical practitioners. By harnessing the power of on-demand services, the platform strives to provide a seamless experience for consultations, home visits, telemedicine, and health record management, ensuring accessibility and convenience for all users.
Challenges
The surge in telehealth during the pandemic introduced unique challenges:
- Increased Demand for Home-Based Care: The pandemic heightened the need for on-demand healthcare solutions, requiring the app to support high volumes of home visits and telemedicine services.
- Complex Business Logic: Understanding healthcare workflows and integrating them into a user-friendly app tailored for On-Demand Healthcare Solutions.
- Security and Verification: Ensuring that all medical professionals are thoroughly vetted to build user trust in on-demand healthcare solutions.
- Real-Time Communication: Maintaining seamless interactions between users, including location tracking and teleconsultations.
TechHub’s Solutions
TechHub collaborated closely with the client to design and implement a custom telemedicine solution that addressed their unique challenges using advanced technologies
- User-Friendly Registration and Verification: Patients undergo a secure registration process, ensuring data safety while enabling seamless access to On-Demand Healthcare Solutions. This includes identity verification and optional social login features for added convenience.
- Personalized Search and Booking: Patients can input their medical conditions and search for practitioners using a Google Maps-powered search module. They can book appointments—whether for telemedicine consultations or in-person visits—directly within the app.
- Telemedicine Integration: Patients benefit from video and audio consultations with certified professionals, all part of the On-Demand Healthcare Solutions framework. Real-time notifications keep them updated about scheduled consultations and appointment reminders.
- Health Record Management: Patients can securely store, access, and share their health records, ensuring efficient communication with medical practitioners during consultations.
- Secure Payments and Reviews: Patients can make payments through multiple secure options via integrated payment gateways. After services, they can leave reviews and ratings, fostering a culture of transparency and trust within the On-Demand Healthcare Solutions platform.
For Medical Practitioners
- Effortless Onboarding: Practitioners undergo a rigorous verification process during registration, ensuring only licensed professionals gain access to On-Demand Healthcare Solutions.
- Patient Profile Access: Practitioners can review detailed patient profiles, including medical histories and health data, prior to consultations, enabling personalized care and improved treatment outcomes.
- Efficient Appointment Management: Practitioners can easily manage current and past bookings, receiving real-time updates on patient requests and scheduling changes.
- Home Visit Navigation: Practitioners offering home visits benefit from Google Maps integration, ensuring efficient navigation to patient locations.
- Audio Recording for Consultations: Practitioners can record audio notes during consultations, ensuring compliance with medical standards and providing reference for follow-ups.
- Seamless Payment Handling: The platform streamlines payments for practitioners, providing a transparent invoicing process and quicker settlements.
Project Outcome
The On-Demand Healthcare Solutions developed by TechHub were successfully launched, leading to significant improvements for both patients and healthcare providers:
- Improved Access to Healthcare: Patients can easily book home visits or telemedicine consultations, enhancing access to medical services, particularly for those in remote areas or with limited mobility.
- Streamlined Operations: The app reduces administrative tasks for healthcare providers with features like automated onboarding, real-time updates, and in-app communication, improving efficiency and allowing providers to focus on patient care.
- Data-Driven Insights: Analytics tools enable providers to track key metrics and optimize resources, making informed decisions to enhance scheduling, patient care, and service availability.
- Higher User Satisfaction: The app’s user-friendly features, including appointment scheduling, notifications, and provider ratings, have led to increased satisfaction and trust from both patients and healthcare professionals
The Impact
- Enhanced patient engagement with a 70% increase in telemedicine adoption.
- Improved trust with over 95% positive ratings for vetted medical providers.
- Increased operational efficiency, enabling the client to manage over 10,000 requests monthly without downtime.
70%
Increase in
telemedicine adoption
95%
Positive ratings for
medical providers
10.000
Resolved
Monthly Requests
Technologies Used
The bus ticket booking app was built on a scalable, modern tech stack:
- Mobile Development: React Native, Flutter, Xamarin
- Backend Development: Node.js
- Real-Time Database & Analytics: Firebase
- Cloud Services: AWS, Google Cloud Platform
- AI/ML Integration: TensorFlow
Post-launch Support
TechHub continued its support with regular performance monitoring, compliance updates, and ongoing enhancements based on client feedback. With 24/7 technical support, we ensured that the platform remained reliable, scalable, and aligned with evolving healthcare regulations.
Project Images
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