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75% User Retention Surge in Innovative On-Demand Food Delivery App

Team Size

 10+ Members

Duration

6 Months

Challenges

Creating a feature-rich on-demand food delivery app development presented several distinct challenges:

  • Food Safety Compliance: Ensuring that home chefs maintained strict cleanliness and safety standards through AI-driven inspections was vital for customer trust and compliance with regulations.
  • Secure Deliveries: Implementing facial recognition technology for courier identity verification was essential to guarantee trust and reliability in the delivery process.
  • Streamlined User Registration: Designing an intuitive onboarding process for chefs, customers, and couriers, while adhering to regional regulations, was crucial.

Scalable Operations: The platform needed to support a multilingual user base and real-time order tracking, requiring scalable backend and cloud technologies to ensure consistent performance.

TechHub’s Solutions

Our development team worked meticulously to deliver a state-of-the-art solution for on-demand food delivery app development. 

  • AI Safety Inspections: Kitchen hygiene and equipment were analyzed using AI-powered tools. TensorFlow was deployed for AI-powered image and video analysis, verifying that home kitchens met hygiene standards. This innovative solution ensured compliance with local health regulations and reinforced user trust in the platform. 
  • Secure Courier Authentication: Integrated facial recognition for reliable identity verification. AWS Rekognition enabled secure and reliable courier identity verification through facial recognition technology, eliminating the risk of unauthorized personnel delivering orders.
  • Comprehensive User Interfaces: Chefs, customers, and couriers each received customized features tailored to their needs. Our team employed Flutter for mobile app development, offering a single codebase for both Android and iOS while utilizing React Native for web interfaces. This ensured consistency in user experience and reduced development time. 
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  • Backend Scalability and Real-Time Features: Python powered the backend, delivering scalable APIs that facilitated real-time order tracking and dynamic data management. Meanwhile, AWS provided scalable cloud storage and high availability, ensuring seamless app performance under fluctuating user loads.
  • Advanced Functionalities: From multilingual support (109 languages) to future order scheduling and reward points, the app delivered exceptional user engagement. PostgreSQL served as a secure and reliable database solution, managing user information, order history, and multilingual support for 109 languages.
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Project Outcome

The on-demand food delivery app yielded transformative results:

  • Empowering Home Chefs: The platform allowed home chefs to monetize their skills, transforming their kitchens into flourishing businesses.
  • Enhanced Customer Experience: AI-powered menu recommendations and live order tracking significantly improved convenience and personalization for customers.
  • Flexible Opportunities for Couriers: The app provided couriers with dedicated interfaces, incentives for high-demand zones, and proof-of-delivery features, enhancing their flexibility and earning potential.

The Impact

The on-demand food delivery app development led to impressive results: 75% higher user retention, showcasing strong customer loyalty, 109 supported languages, expanding global reach, and 100% compliance with food safety standards through AI-driven inspections, ensuring trust and hygiene. 

75%

Higher user retention

109

Supported languages

100%

Compliance with food safety standards

Technologies Used

We employed the following technologies to empower the project: 

  • Frontend Technologies: Flutter, React Native
  • Backend: Python
  • AI Technologies: TensorFlow, AWS Rekognition
  • Database and Cloud Services: PostgreSQL and AWS 

Post-launch Support

Our team provided ongoing support to ensure the platform’s long-term success. This included performance optimization, regular updates for compatibility with new operating systems, and a dedicated helpdesk for user queries. These efforts solidified the app’s reputation as a reliable on-demand food ordering app for all its users.

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